HCV Compliance Specialist

HCV Compliance Specialist
DuPage Housing Authority
Wheaton, IL
Apply: careers@dupagehousing.org
Position: Full-time, On-Site
FLSA: Nonexempt
 
Position Summary:
The HCV Compliance Specialist is responsible for ensuring the accuracy, completeness, and compliance of the DuPage Housing Authority's Housing Choice Voucher (HCV) program activities and documentation. This position plays a critical role in maintaining program integrity, adherence to HUD regulations, and the delivery of high-quality services to program participants and landlords. The HCV Quality Control Specialist will conduct regular reviews, identify areas for improvement, and contribute to the development and implementation of policies and procedures to enhance program efficiency and effectiveness.

Supervision Received and Exercised:
Operates under the direct general supervision of a supervisor; the HCV Compliance Specialist exercises no supervision over other employees.

Essential Duties and Responsibilities:
•    Conduct comprehensive quality control reviews of participant files, landlord agreements, payment records, and other HCV program documentation to ensure compliance with HUD regulations, DHA policies, and standard operating procedures.
•    Analyze data and identify trends, patterns, and potential areas of non-compliance or error within the HCV program.
•    Prepare detailed reports summarizing audit findings, outlining identified deficiencies, and recommending corrective actions.
•    Track and monitor the implementation of corrective actions to ensure timely and effective resolution of identified issues.
•    Provide technical assistance and guidance to HCV program staff on matters related to documentation, compliance, and quality control.
•    Participate in internal and external audits and reviews, providing necessary documentation and support.
•    Maintain a thorough understanding of current HUD regulations, notices, and best practices related to the HCV program.
•    Collaborate with other HCV program staff and departments to ensure consistent application of policies and procedures.
•    Assist in the development and delivery of training to HCV staff on quality control processes and compliance requirements.
•    Maintain accurate and organized records of all quality control activities and findings.
•    Provide technical assistance to HCV applicants, participants, and landlords experiencing issues accessing or navigating their RentCafe portal accounts, including assisting with account access and basic portal functionality.

•    Assist with HUD PIC/IMS-PIC reporting and submission activities, including uploading required HCV program data, reviewing submission results, identifying and researching errors, and coordinating with appropriate staff to resolve reporting discrepancies and ensure accurate and timely HUD reporting.
•    Perform compliance-related functions within Yardi Voyager and RentCafe, including waitlist management, applicant and participant record review, data validation, reporting, and other system-based tasks necessary to support HCV program compliance and operations.
•    Perform other duties as assigned.

Qualifications:
•    Associate's degree in a related field (e.g., Business Administration, Public Administration, Social Services) is required. Bachelor's degree preferred.
•    Associate's degree in a related field (e.g., Business Administration, Public Administration, Social Services) is required. Bachelor's degree preferred.
•    Thorough understanding of HUD regulations governing the Housing Choice Voucher program (24 CFR Part 982).
•    Strong attention to detail and excellent organizational skills.
•    Excellent written and verbal communication skills, including the ability to prepare clear and concise reports.   
•    Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
•    Ability to work independently and as part of a team.   
•    Strong problem-solving and analytical skills.
•    Ability to maintain confidentiality and handle sensitive information with discretion.   

Preferred Qualifications:
•    Experience with housing management software systems (e.g., Yardi, RentCafe).   
•    Associate's degree in Business Administration, Public Administration, Social Services, or a related field preferred; relevant experience in housing programs, compliance, quality control, or a related area may be considered in lieu of formal education.
•    Knowledge of local housing market and community resources.
•    Certification in a related area (e.g., Certified Occupancy Specialist - COS, Housing Choice Voucher Specialist).

Skills and Abilities:
•    Analytical Skills: Ability to analyze data, identify trends, and draw logical conclusions.
•    Attention to Detail: Thoroughness and accuracy in reviewing documents and data.
•    Communication Skills: Effective written and verbal communication with staff, participants, and external partners.
•    Organizational Skills: Ability to manage multiple tasks, prioritize work, and maintain organized records.
•    Problem-Solving Skills: Ability to identify and resolve issues related to program compliance and quality.
•    Technical Skills: Proficiency in using computer software and databases.
•    Knowledge of Regulations: Comprehensive understanding of HUD regulations and DHA policies related to the HCV program.
•    Interpersonal Skills: Ability to work effectively with diverse individuals and teams.

Pay Range:
$30.77 to $33.33 per hour

Benefits:
•    Medical
•    Dental
•    Vision
•    Life Insurance
•    401(a) & 457(b) Retirement Plans
•    PTO (Paid-Time Off)
•    37.5-hour workweek
•    Paid Holidays
•    Tuition Reimbursement

Marijuana:
Although marijuana has been legalized under Illinois law, it is a Schedule I controlled substance and is illegal under Federal law. In accordance with the Drug Free Workplace Act of 1988, the DuPage Housing Authority, as a recipient of federal funds, must maintain a drug free workplace.

Equal Opportunity Employer:
DuPage Housing Authority is an Equal Opportunity Employer (EOE) that is committed to diversity and inclusion in the workplace. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status, or any other characteristic protected under applicable federal, state, or local laws.

To apply, please submit your resume to the following email below:

careers@dupagehousing.org
Subject line: HCV Compliance Specialist