Briefing/Orientation

It is the responsibility of applicants to keep their contact information updated with DuPage Housing Authority. Failure to do so could result in cancellation from the Housing Choice Voucher Program waiting list. Please use the username and password created at the time of applying to access the Applicant Café Portal on the home page of the website at top of the page.  Resident Cafe Instructions CLICK HERE

INITIAL INTERVIEW 
When an applicants name comes to the top of the list they will be scheduled for an interview. All household members, 18 years of age and older must attend. Applicants failing to appear at a scheduled interview will be removed from the HCV Program Waiting List. Applicants are given 2 chances to appear. Interviews last approximately 1 hour.

Applicants are sent (via USPS mail) a scheduled appointment date and a checklist of documentation needed for verification. At your scheduled appointment, you will attend a group interview to determine eligibility. Everyone 18 years of age or older living in the household MUST attend the interview and supply all verification from the checklist that applies to them. Letters used for verification must be on original letterhead paper and NOT older than 30 days. Forms authorizing the Housing Authority to obtain information regarding income and assets are signed by the Applicant. A release form is also signed by the Applicant and each member 18 years of age and older to check criminal records.

ORIENTATION/HCV PROGRAM BRIEFING
When Applicants are certified as eligible for the HCV Program Waiting List, they must attend another group orientation/briefing. Specialists discuss the program requirements and the responsibilities of both tenants and landlords. If all the necessary documentation was presented at the interview and the Applicant has met all program requirements, a voucher is issued for 120 days at the orientation and the Applicant may begin their search for housing.

ELIGIBILITY REQUIREMENTS
In order for a family to be eligible for the HCV program and receive assistance they must meet the requirements below.

Income Limits
Households must meet income limits established by the U.S. Department of Housing and Urban Development to be eligible for the Housing Choice Voucher Program. Income limits are subject to change without notice. DHA Income Limits 2023 click here

Citizenship or Eligible Immigrant Status
Assistance is limited to U.S. citizens and specified categories of non-citizens who have eligible immigration status.

Criminal History
DHA requests a criminal background check for all household members 18 years of age and older for any criminal records. Applicants may be denied eligibility due to their criminal records.

Debts
DHA will deny eligibility to an Applicant owing money to DHA or another housing authority if the debt is not repaid.