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Portability

Port INTO DuPage County
DuPage Housing Authority is currently BILLING for all portability clients.

Portability Coordinator, April Wisch
711 E Roosevelt Road, Wheaton, IL 60187
P: 630-593-8210 Fax: 630-690-0702
email: port@dupagehousing.org

Step 1: Start the Process.
Request with your current housing authority to port here. If they approve your port, they will need to send your paperwork. It may take approximately 10 business days or more (depending on your housing authority) to receive it.

Step 2: Contact DHA.
It is your responsibility to contact the Portability Coordinator to confirm your paperwork was received. Email port@dupagehousing.org.

Step 3: DHA Review.
Once you've confirmed that your paperwork was received, the Coordinator will need to review it, and contact you within approximately 10 business days to confirm your information. Additional documentation may be required.

Step 4: Briefing.
Once your paperwork is determined to be complete, you will be invited for a briefing, where you will receive your moving papers. The average time to schedule a briefing is approximately 10-14 business days from the date the Coordinator has received all required documentation. Briefings are group sessions by appointment only.

Step 5 Find Housing.
You search for a unit and give the landlord the moving packet to complete. Either the landlord or the client can submit the packet to our office. The packet can simply be emailed to RFTA@dupagehousing.org

Step 6: Inspection & Final Contract Process.
Once the moving packet is submitted, it is another approximately 7-10 business days until it is processed and moved to inspection. If the unit passes inspection, the Contracts & Leasing Dept. will finalize your portion of the rent and send the contract to the landlord.

Port OUT of DuPage County
Step 1: Start the Port Out Process.
Put your request in writing (mail, email, fax) to your Specialist. You must provide a copy of the Notice to Move form/letter you submitted to your landlord.

Step 2: Port Out Approval.
If your move is approved, your Specialist will have a voucher for you to sign. The Specialist will forward the paperwork to the Portability Coordinator, (this may take approximately 5-10 business days). The Portability Coordinator will send your paperwork to the new housing authority (this may take an approximately additional 5-10 business days).

Step 3: The New Housing Agency.
Your new Housing Agency will provide you with all necessary forms to finalize the transfer. Contact the new agency for questions related to their policies & inquiries related to the moving process.