Is your Wait List Open?
Answer: DuPage Housing Authority is closed for applications at this time. When we do open again for applications we will post a public notice in the local paper, reach out to local agencies and post on our website to ensure the opening is made public. No time frame can be given at this time, as so many factors affect how quickly we can serve the current applicants on our current wait list so that we may open again. Our timelines are dependent on funding and the number of people who exit the program, that we are currently serving.
Do you have a unit listing?
Answer: We do not manage any unit or landlord listing. However, we recommend the GoSection8.com website to both landlords and tenants (LINK provided below). This should not be the only resource you use to find or list available units. You are encouraged to use all rental websites, relators, community boards and local newspapers to increase your chances of finding a unit or tenant.
I have a change of income, what do I do?
Answer: All changes to your income must be reported, in writing, within 10 days of the change. Once a notice for a change of income has been submitted it could take up to 30 – 45 days for a notice to go out to the tenant and landlord. This is due mostly to the time it takes to receive third party verification of the change. The more information you provide the faster we can process the change. Please note that the change will go into effect the month following the date of the notice of change. For example, if you submitted the change April 15th, the change would be effective for the month of May. For more specific detail regarding your file, please contact your specialist.
If my rent is more than the DHA approved amount, can the tenant pay the difference?
Answer: Rents may be above the Payment standards due to tenant income but must be approved by DHA. A tenant can not pay any additional monies out of pocket to the landlord without DHA approval.
How long does it take for my new unit to be approved? How long to process a Move-In Packet (RFTA)?
Answer: This process on average takes 10 business days. Once you’ve submitted a RFTA (Request for Tendency Approval) and it has been reviewed for affordability and rent reasonableness, it will be passed to the inspector, who will then schedule an inspection with the landlord. Delays in processing can occur due to incomplete packet/information, rent negotiations, unit not ready for inspection and tenant affordability issues.
Who pays the security deposit?
Answer: The tenant is responsible for the entire security deposit.
How much is the payment standard for a “x” bedroom?
Answer: Click here to see our latest payment standards. The Housing Choice Voucher program is an income based program. The total subsidy assistance a voucher holder will receive is based on both their income and fair market rent payment standards determined by HUD.
How many bedrooms will I get on my voucher?
Answer: We determine voucher bedroom size based on the following; one bedroom for the head of household and 2 persons per bedroom after.